QuickBooks Error 1904(failed to register or install Quickbooks desktop) – How to fix

Last Updated on April 16, 2020 by Editor Team

During Quickbooks desktop installation if get Quickbooks error 1904 or get an error message “Error 1904: [file path / name / extension] failed to register,”, then don’t worry you data and information is still safe. Your data is just away from few steps you will get your data back by following step by step procedure.  IF you use Bitdefender or recently installed Adobe flash player then skip starting three steps.

But before start resolving this you need to understand why you will get this error or what are the causes behind it.

Causes of  Error 1904

  • Damaged Microsoft component.
  • A new Windows OS has been installed on the computer.
  • QuickBooks installer file is not working or is damaged.
  • The error can also occur when a user upgrades the QuickBooks version.
  • Security software is not allowing the installation of QuickBooks.
  • The customer is lacking the permissions required for the installation of Quickbooks on Windows.

Symptoms error code 1904

  • The user is unable to install QuickBooks.
  • QuickBooks Error 1904 pops up on the screen.
  • Windows hangs or crashes frequently.
  • The computer slowly responds to the user’s inputs.

How to Fix Quickbooks Error 1904

Step 1 – Use the QB Install Diagnostic tool

  • In the error message window, select Ignore and then proceed to finish installing QB.
  • Now, you can’t open QB but should restart your PC.
  • Download the QuickBooks Install Diagnostic Tool & run it.
  • Again, reboot your PC.
  • Finally, open QuickBooks & see if you can work.

Step 2 – Troubleshoot Windows Components

Error 1904 was not fixed by using the Quickbooks Install Diagnostic Tool, you have to carry out the repair of specific Windows components. Take into consideration that, you should troubleshoot Windows components only in case if you are an expert Windows user or an IT expert.

To troubleshoot Windows components, you have to –

  • Repair MS .NET Framework or reinstall it.
  • Repair MSXML

After troubleshooting Windows components, see if you can install Quickbooks & open it.

Step 3 – Make Changes to Windows Account Settings

  • Firstly, you have to switch to the Windows Administrator account.
  • Go to File Explorer.
  • Now, navigate to Common Files under Program Files in the C drive.
  • Do a right-click on Common Files.
  • From the list that appears, choose Properties.
  • Choose Edit in the Security tab.
  • Go to the section with the name Group or user names and choose Users.
  • Now, look for the section with the name  Permissions for Users and turn on the necessary permissions Modify, Read and Execute, List folder contents, Read, Write.
  • Go to the Apply button and then click the OK button.
  • Install QuickBooks. After installation, sign out of the admin account through the Start menu.
  • Click on Start in the bottom left of the screen.
  • Type the words CMD into the search field. Run CMD as an admin.
  • In the CMD window, type net user administrator /active: no & hit Enter. Your admin account becomes hidden.

If QuickBooks can be opened with your usual/regular account, it means QuickBooks Error code 1904 has got fixed.

Step 4 – Add QB to Bitdefender exclusion list

If in case, you are using Bitdefender, then you can’t resolve this error by just disabling it.

  • If in case, you are using a 32-bit Windows OS, then you have to put C:\Program Files\Common Files in the exclusion list.
  • If in case, you are using a 64-bit Windows OS, then you have to put C:\Program Files\Intuit in the exclusion list.

Step 5 – Uninstall and Reinstall Adobe Flash Player

If in case, QuickBooks Error 1904 appears on the screen during the installation of Adobe Flash Player, then follow some steps –

  • Download the QuickBooks Install Diagnostic Tool & run it.
  • Click on the Start menu.
  • Type the words – Control Panel – in the search field.
  • Click on Control Panel to open it.
  • Now, go to Uninstall a program.
  • In the list of programs, look for Adobe Flash Player ActiveX.
  • You have to choose Uninstall.
  • Follow the instructions and let the uninstallation get completed.
  • Download Adobe Flash Player and reinstall it.

Are you still unable to install Quickbooks desktop or failed to register and additional help to Fix Quickbooks error 1904then you can hire our Quickbooks Proadvisor.

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How to Fix QuickBooks Error 1904