How to Return QuickBooks Products for a Refund

Through this article, we are trying to show you all the basic and advanced details related to  “Return QuickBooks Products for a Refund”. All your doubts can easily clear by reading the article until the end. So keep stay with us to know deeply regarding this topic.

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A return can be made basically in various manners and from various sources either purchasing through amazon, retailers, and purchasing directly from Intuit official site. A product can be returned when a user is not satisfied with the working of the product and services you sold them or a product is unable to meet your enterprise requirements. 

A proper document is created with accuracy for refunding the money to the client. Sometimes, for switching to another product you can Return QuickBooks products for a refund. Take a look at other scenarios and circumstances that help you in knowing about the right platform where you bought your product and which Product. You can also get our ProAdvisor support to choose the right one.  

Before discussing much more about the return request or cancellation requests you just need to know the timelines either you purchase the QuickBooks product from Intuit official site or Retailers along with the impact of payment methods. Not only a single product will offer a return period of 10-15 business days and a money-back guarantee even multiple QuickBooks products adopt the same. 

Table for Timeline for a Refund

Payment Method Directly Purchased from IntuitBrought from Retailers, another source rather than Intuit official site
Using a Credit Card or Debit CardYou will get the refund in your account within 7-10 days either credit card balance or debit card balance, once the Intuit processed your refund transactions. If you have paid the money while purchasing QuickBooks product from a debit card then the refund added to the Debit card balance otherwise credit card balance.You will get a mail refund so have to check your mails time to time once you will get a refund. It will take 4 weeks to process your refund.
Using an Electronic Fund TransferYou will get the refund in your account within 7 business days once the Intuit customer service processed your refund Transactions You will get a mail refund so have to check your mails time to time once you will get a refund. It will take 4 weeks to process your refund.
Check(No longer available)You will get the refund in your account within 14 days once the Intuit customer service processed your refund Transactions You will get a mail refund so have to check your mails time to time once you will get a refund. It will take 4 weeks to process your refund.
CashIntuit only accepts electronic paymentsYou will get a mail refund so have to check your mails time to time once you will get a refund. It will take 4 weeks to process your refund.

Note: It is common with all kinds of software refunds accepted by QuickBooks and Retailers.

For providing the complete details related to the topic, this article split the whole into fragments so that the users can easily understand all the situations. 

Return QuickBooks Products Bought Directly from Intuit 

If you start your purchase from Intuit Official site for QuickBooks Products then you are eligible to return the product for a refund. The refund process will take 10-15 days and it is acceptable only when you request for return within 60 days of shipment, return, and unlocking days. Return QuickBooks Product at the time of purchase issued with a guarantee for the client and Intuit will provide your whole money back. 

Return QuickBooks Software

Follow the steps in the given order to request for a refund from Intuit official site through your Intuit account. You need to know that your product license is deactivated at the same time as requesting cancellation. From that time you are no longer able to use the product.  

  • Login with credentials into your Intuit account
  • Move your cursor to the left to choose the Product and Services>> Products
  • Browse for the product you want to remove from the purchase list and to get the refund then click on “return product link” to make a return.
  • Require to pick a valid reason for cancellation (get multiple reasons by scrolling down).
  • Click Return product option
  • Wait a few seconds to get the approval of your cancellation product request by staying in the present window.
  • After approving the cancellation request of the product an email is sent to you as your refund is processed.
  • Once your refund is completed, the balance is reflected in your bank account.

Return QuickBooks Hardware

Intuit accepts the cancellation request of hardware products Within 60 days of purchase. Intuit works with traceable methodologies at the time of returning the product. For shipping via USPS, you can either go through the registered or authorized mail or a return receipt. Intuit is not responsible for any kind of loss and damages or product, mails, and receipts during shipments. 

Note: Staples Rewards used at the time of purchasing are not refunded. Also, the shipping cost for the initial order and product return will not be refunded. 

Shipping Returns via USPS requires:

ATTN: Return Department

PO Box ID: 580926

Pleasant Prairie, WI 53158, US(United States of America).

Shipping Returns via Non-USPS requires:

It is used for all Hardware returns and it includes:

Intuit Incorporation

ATTN: Return Department Door 20

11500 80th Avenue, Pleasant Prairie, WI 53158, US(United States of America).

Request for Order Return Brought from eBay

To proceed with the product cancellation request on ebay, you have to visit the ebay site and log in with your credentials to open the QuickBooks Products Page. You will get a refund if you filled all the manual details of product cancellation appropriately. Move your cursor at the bottom of the page to select the “Ask a Question link” and then click on it. 

The form you are ready to fill mention these details accurately. You can’t have a blank field in this form. If any of these details filled in the form is wrong it creates issues in returning the QuickBooks Product.

  • Mention your personal details including first and last name
  • Your Email address from which you registered on Ebay for the first time or make a purchase of QuickBooks Product
  • Filled the Product number you get while purchasing the QuickBooks Product on Ebay
  • Receive Product License key through emails. So check your mails received by the EBay and fill that license number in the represented form.

If you Return the QuickBooks Product Brought from Amazon

If you integrated Amazon to QuickBooks or you purchased the QuickBooks product directlly from Amazon then, following information is for you:

It applied the same terms and conditions Intuit has such as accepting cancellation requests of QuickBooks products within 60 days of purchase from Amazon account and other.

Recommends Intuit to use traceable methods while returning the product. For shipping via USPS, you can either go through the registered and authorized mail or a return receipt. Intuit is not responsible for any kind of loss and damages or product, mails, and receipts during shipments. 

Note: Staples Rewards used at the time of purchasing are not repaid. Also shipping cost and for the initial order and product return will not be repaid. 

Users can send all physical product returns along with original order number in respect to:

USPS Shipping return requires:

ATTN: Returns Department,

POS Box ID: 580926

Pleasant Prairie, WI 53158, US(United States of America).

Non-USPS Shipping return requires:

It is used for all Hardware returns and it includes:

Intuit Incorporation

ATTN: Returns Department, Door 20

11500 80th Avenue, Pleasant Prairie, WI 53158, US(United States of America).

Refund Payment Card Reader including QBO, QBDT, GoPayment

You have to fulfill or come under these two fragments to return QuickBooks Products for a refund.

Make your Purchase Directly from Intuit Official site

If purchases are made directly from the Intuit Official site then you are eligible for product cancellation requests. It is only when the product shipped within 60 days. An extra day can close the cancellation requests of QuickBooks products from the Intuit site. 

Note: Your Product license is deactivated at the same time when you request for the product cancellation. You are no longer able to use the product in the future. 

In some cases, users cancel the Product Cancellation request after approving it from the Intuit. In the same way, you will not again get the Product License Key on the same day. It will take a few hours or days to proceed with the request.

Purchase QuickBooks Product from a retailer

If you purchase the Product from a retailer then try to hand over the product as soon as possible if you want to return QuickBooks Products for a refund. Return requests are only acceptable if you request cancellation within 60 days. 

Read the complete details because these all are required to proceed the cancellation request of QuickBooks Product:

  • Need to return all Physical components including Manual and CD
  • A xerox copy of the original bill receipt of QuickBooks Product
  • To proceed refund process, you have to provide your name and payee name
  • Your Mailing address for sending the status of the refunding process 
  • Your contact number
  • If you still have any questions and queries related to the cancellation request of the QuickBooks product. At that point filling Email address is completely optional.

Refund Point of Sale QuickBooks Software

We divide it into two fragments so that you can either purchase the QuickBooks Product from Intuit or either brought it from any retailer who supplies QuickBooks product.

Make your Purchase Directly from Intuit Official site

If purchases are made directly from the Intuit Official site then you are eligible for product cancellation requests. It is only when the product shipped within 60 days. An extra day can close the cancellation requests of QuickBooks products from the Intuit site. 

Note: Your Product license is deactivated at the same time when you request for the product cancellation. You are no longer able to use the product in the future. 

Purchase QuickBooks Product from a retailer

If you purchase the Product from a retailer then try to hand over the product as soon as possible if you want to return QuickBooks Products for a refund. Return requests are only acceptable if you request cancellation within 60 days. 

Read the complete details because these all are required to proceed the cancellation request of QuickBooks Product:

  • Need to return all Physical components including Manual and CD
  • A xerox copy of the original bill receipt of QuickBooks Product
  • To proceed refund process, you have to provide your name and payee name
  • Your Mailing address for sending the status of the refunding process 
  • Your contact number
  • If you still have any questions and queries related to the cancellation request of the QuickBooks product. At that point filling Email address is completely optional.

Get a Refund for Return an Education Pack, Instructor Guides, or Bulk Software

At the time of returning the QuickBooks Product for a refund of the package under education pack, instructor guides, or Bulk software there is no 60-day money-back guarantee. These returns are only acceptable if you are not opened at the time of receiving the product. After opening the product you can’t request for cancellation of the product to get a refund. 

For exchanging and refund you have to send cancellation requests for unopened products to the return department. Your order can easily exchange in case of purchasing and ordering the wrong item. 

USPS Shipping return requires:

ATTN: Returns Department

POS Box ID: 580926

Pleasant Prairie, WI 53158, US(United States of America).

Non-USPS Shipping return requires:

It is used for all Hardware returns and it includes:

Intuit Incorporation

ATTN: Returns Department, Door 20

11500 80th Avenue, Pleasant Prairie, WI 53158, US(United States of America).

Refund the Electronically Delivered Products

A period of 60 days allotted to you to send the product cancellation requests once the period is over Inuit can approve your cancellation requests. Also, there is no chance to return the QuickBooks Product for a refund. These 60 days countdown starts from the buying date to get the refunds from product downloads, unlocks, and other Intuit supported electronic media.

If you have ordered something and after some time you sent a cancellation request for that order before shipping then you don’t need to give the complete details to the Return Department. Some electronically delivered products require cancellation reasons that are all. 

Refunds requests sent by Intuit for Electronically delivered QuickBooks Products through e-mails and also attached a copy of bill receipts including the license number with that mail. 

As you know, once you send a cancellation request for your QuickBooks Product at the same time your Product license is deactivated by the Intuit. 

Return Product to Retailer Who Won’t Accept the Product

If QuickBooks product purchases from a retailer and now you want to return the product then it is only acceptable within 60 days of purchasing the product. You need to know, Staples Rewards used at the time of purchasing are not repaid. Also shipping cost and for the initial order and product return will not be repaid. You will have to mention the details to get a refund.  

  • Need to return all Physical components including Manual and CD
  • A xerox copy of the original bill receipt of QuickBooks Product
  • To proceed refund process, you have to provide your name and payee name
  • Your Mailing address for sending the status of the refunding process 
  • Your contact number
  • If you still have any questions and queries related to the cancellation request of the QuickBooks product. At that point filling Email address is completely optional.

Recommends Intuit to use traceable methods while returning the product. For shipping via USPS, you can either go through the registered and authorized mail or a return receipt. Intuit is not responsible for any kind of loss and damages or product, mails, and receipts during shipments. 

You have to send all physical product returns concerning:

USPS Shipping return requires:

ATTN: Returns Department

POS Box ID: 580926

Pleasant Prairie WI 53158, US(United States of America).

Non-USPS Shipping return requires:

It is used for all Hardware returns and it includes:

Intuit Incorporation

ATTN: Returns Department, Door 20

11500 80th Avenue, Pleasant Prairie, WI 53158, US(United States of America).

Conclusion

We hope, all your doubts and difficulties must be fixed by following the right procedure to Return QuickBooks Products for a refund. If you still have some issues regarding this topic or the query, then you can get help from our Accountwizy platform through the toll-free number +1-877-715-0222.

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