How to fix QuickBooks Error Code 6189

Quickbooks Error 6189 occurs when you try to open a Quickbooks data file from a network device in a Quickbooks multi-user setup. Make sure to have QuickBooks File Storage details in place about QuickBooks Multi-user environment failing that could evidently lead to the QuickBooks Error 6189.

You can resolve this error code by following the below steps but before we’ll go look at its causes.

Causes for QuickBooks Error Code 6189 816

  • Problem with your multi-user network
  • QuickBooks isn’t updated

Simple Steps to Resolve QuickBooks Error 6189 816

Step 1: Download and Install QB Refresher Tool

QBrefresher tool may help you to close the backend process that may cause this issue to you.

  • Download QuickBooks Refresher Tool
  • Now go to your Downloads Ctrl+J and click on qbrefresherv1.exe
  • Click on Yes to the user account permission
  • Click Yes to accepting terms
  • Now click on Resolve my QuickBooks
  • Then click OK
  • Reopen your QuickBooks Desktop

Step 2: Restart your Server where the file is located

Sometimes, you need to reboot your workstation or server in order to remove this error code from QuickBooks Desktop.

  • Click on Start key
  • Select the power key icon and select Restart
  • Now restart your QuickBooks Desktop

After following the above two steps you’ll be good to go with your QuickBooks Desktop but in case if the same problem exists, please proceed further with the below steps.

Step 3: Download and Install QuickBooks Database Server Manager on your Desktop

  • Run QuickBooks Database Server Manager on your system
  • Click on search to the bottom left and type QuickBooks Server Manager and open QuickBooks Server Manager see an image below
  • Update QuickBooks Server Manager to the latest release
  • Then restart your server and workstations
  • Now open QuickBooks Desktop

Step 4: Move your Company files into local disk

Make sure your QuickBooks company file is not stored on online platforms like Google Drive, Dropbox or One Drive, etc. Your company file should be stored on your Server hard drive.

If your company file is located on an external drive USB Drive or network. Move it to the system local drive too.

  • Open the File Explorer Windows key +R and go to Local Disk C:
  • Make a right-click on a blank space and select New > Folder
  • Now navigate to your company file location Google Drive or USB Drive
  • Press and hold Ctrl key from the keyboard and select your company file.QBW
  • Now make a right-click, select Copy and release the Ctrl key
  • Now go back to your new folder and make a right-click and select Paste


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