How to Restore QuickBooks Desktop update errors

Last Updated on October 4, 2019 by Editor Team

The following sections provide general troubleshooting records for solving update errors in QuickBooks for desktop. For data on unique mistakes, enter the error number or error message in the search field. If there may be no specific error message, or if the error is one of the following, follow the steps below.

  • 12045
  • 12157
  • 12038
  • 12037

Solution 1: Check the system date and time on the computer.

An incorrect system date or time on your desktop can interfere with the replacement system.

To check the system date & time on the computer:

  • Right-click your machine clock to your computer display & select adjust Date/Time.
  • Choose change date & time & specify the latest date and time.
  • Choose ok two times.
  • Close & reopen QuickBooks Desktop.
  • Run the update of the QB desktop again.

Solution 2:  Check your net Connection Settings

Your net connection will be the source of update issues. To check your secure net connection, open a web browser & visit Chase banking. If you can’t open the Chase banking page, you can’t get updates from QB Contact your internet service provider (ISP) for assistance.

If you can view the Chase banking net website, start QB desktop & take the following steps:

  1. From the Help menu, choose net Connection Setup.
  2. Choose to Use my PC’s internet connection settings to establish a connection when this software accesses the internet.
  3. Click next.
  4. Choose advanced Connection Settings.
  5. At the superior tab, select restore advanced Settings.
  6. Choose OK.
  7. Choose Done.
  8. Update QuickBooks desktop again.

Keep the following in mind:

  • Download accelerators can interface with the download process. Before downloading updates, make sure to disable your download accelerator. Contact your ISP for more information.
  • If you use a dial-up connection, confirm that the minimum connection speed is 28.8 kilobits per second (Kb/s).
  • In case you use the USA on-line (AOL), go online to AOL with the master login name, if feasible, and ensure that the Parental Controls settings aren’t enabled. For more information, see AOL’s online support.

Internet security or personal firewall software settings

Net security or firewall settings can interfere with updates. Confirm the configuration of your internet protection and personal firewall software settings. Ports 80 and 443 must be enabled, and get right of entry to have to be furnished to the following records:

  • AutoBackupExe.Exe
  • Dbmlsync.Exe
  • DBManagerExe.Exe
  • FileManagement.Exe
  • FileMovementExe.Exe
  • IntuitSyncManager.Exe
  • QBCFMonitorService.Exe
  • QBDBMgr.Exe
  • QBDBMgrN.Exe
  • QBGDSPlugin.Exe
  • QBLaunch.Exe
  • QBServerUtilityMgr.Exe
  • QBW32.Exe
  • QuickBooksMessaging.Exe

If a lot of these ports are utilized by a few different methods (which is very unlikely), the QB Database server makes use of a fallback port, 56719. To research more about configuring the particular firewall ports for your model of QuickBooks desktop, see Configure firewall security settings for QuickBooks Desktop. Warning because of the complexity & number of available firewall applications, Intuit cannot provide support for particular firewall issues. For support configuring your firewall, check along with your system or network administrator, the vendor of your firewall software or hardware, the manufacturer’s or software developer’s internet site, or a local desktop representative.

Multiple times of QuickBooks Desktop on the same computer

Update errors can arise when you have more than one set up of QuickBooks desktop of the same version year installed on the same computer (as an example, QuickBooks company solutions 18.0 and QuickBooks premiere 2018). If this occurs, download and install a manual update for one or more versions of QuickBooks Desktop.


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How to Restore QuickBooks Desktop update errors