Step by Step Solution for QuickBooks not working Situation

Last Updated on by Editor Team

When you are trying to open Quickbooks than it is showing error “ Quickbooks not working”. It’s a typical issue but you don’t worry about it we will help you to resolve this error to get back to business. If the official website qbo.Intuit.com is down then you can’t do anything except waiting, basically, it is happening just because of server overloaded, down, unreachable it is a network issue. This error may occur when the engineering team is updating the software so that impact on your current processing of transaction into your Quickbooks account after some time this issue automatically resolved you don’t have to do anything. Let us see why this error occurs.

Causes of Quickbooks is not working

When you are trying to open Quickbooks then the .exe file executes at the time of execution some cause stop to execute the file then the error in your display lets us see what the causes of Quickbooks not working into your system.

  • When you gave a too long name for your company file then the error occurs.
  • There is more possibility your QBWUSER.INI file is corrupted or missing.
  • This can be occurred due to a corrupt hard drive.
  • If you are using a Damaged operating system then the chances of this error increase.
  • Your program files are damaged.
  • Your system resources are not compatible with Quickbooks software.
  • You do not install your Quickbooks software properly.

Solution steps for fix this Error smartly

Quickbooks not working and Quickbook responding it is a common issue. If you are facing this error so you don’t have to worry about it there are several reasons behind it and these reasons are solvable get rid of this error follow the given instructions step by step.

Solution 1 – Open your Quickbooks software in these ways

  • Firstly restart your computer system.
  • Click on the start button.
  • After that click on All Programs.
  • Then find your Quickbook software.
  • After that Right-click on Quickbooks icon.
  • By pressing the control key open the Quickbooks software.

Solution 2 – Using Quickbooks install diagnostic tool

  • Firstly you need to download the Quickbooks install diagnostic tool from the internet and save this file into the local desktop.
  • Now you have to close all the active programs after that run your Quickbooks Install Diagnostic tool.
  • When all the processes finish check all the components are properly updated after that reboot/restart your computer.
  • Now again try to open Quickbooks software if this issue persists then move to the next solution.

Solution 3 – Rename or delete QBWUSER.INI file

  • If you Rename or delete the QBWUSER.INI file then it will erase all the previously opened company files from your list.
  • Press Windows + E keys together then a computer window will appear.
  • Go inside the Organize tab.
  • Click on the View tab.
  • Click on Advanced setting > Hidden files and folders > Show hidden files and folders > Click on the Ok button.
  • Then Go inside my computer>C: drive>C: \Documents and Setting\[Your user name]\Local Setting\Applicatoin Data\Intuit\Quickbooks[year].
  • After that, right-click on the QBWUSER>INI file and then choose Rename/Delete according to you.
  • Don’t worry if you delete WBWUSER.INI file Quickbooks will automatically create this file.

Solution 4 – Try to open a company file from the different folder location

  • From your keyboard press Windows + E then a Computer window will appear.
  • After that find a file with .qbw extension file. If you are searching a file over a network server then browse the network drive where the data file is located for example- X:\QBdata.
  • When you got your company files then right-click on that file and make a copy of the company file.
  • After that go inside the C: drive and create a new folder here.
  • Right-click on the newly created folder and rename the folder with the name WBTEST.
  • Then open your WBTEST folder and paste your company file inside this folder.
  • Now you have to open your Quickbooks software by holding Ctrl key together.
  • Click to Open or Restore an Existing company.
  • After that go inside the C:\QBTEST folder which you created, now open your company file. If you are still facing the same error Quickbooks not working then move on to the next solution.

Solution 5 – Check Quickbooks status page

If you are still facing the same error Quickbooks not working then you have to visit the Quickbooks status page check there is any server issues or outages on our end.

If you want to keep updated by yourself then you can subscribe update on the status page. So will be notified if there is an outage or scheduled maintenance.

Solution 6 – Disable the antivirus

Most of the time it has seen that the antivirus stopped Quickbooks. You have to disable the antivirus from your computer and try to open the Quickbooks again.

Solution 7 – Create new windows user

You have to create a new Admin user account into your computer system using the new Admin panel open the Quickbooks file it maybe resolves your problem.

Solution 8 – Quickbooks Uninstall or Re-install using a clean install

Uninstall your Quickbook from your computer system then again re-install the Quickbooks using a clean install. This will help you to get a new update. If there is any update is available then update your Quickbook software. That latest update will resolve your error.

Solution 9 – Check Quickbooks status page

If you are still facing the same error Quickbooks not working then you have to visit the Quickbooks status page check there is any server issues or outages on our end.

If you want to keep updated by yourself then you can subscribe update on the status page. So will be notified if there is an outage or scheduled maintenance.

Solution 10 – Use community sites and ask question

Visit some community sites and ask somebody have trouble the same problem which you are facing if yes then ask for a solution else you can post a question on the website. Here you will get more solutions related to your problem.

We hope this article has been solved your query. I have mentioned all the possible solutions for Quickbooks not working. There might chance of Quickbooks outage so you can subscribe to the Quickbooks update on the status page after you will be notified if there is an outage of Quickbooks at the outage time you can only wait.

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