QuickBooks Online (QBO) Login Problem on Chrome

Last Updated on by Editor Team

QuickBooks Online is a cloud-based web application that has far more automation than QuickBooks Desktop and hence is much easier to manage your books & payroll. But sometimes user also faces login & various connectivity issues especially with Chrome browser.

Mostly the error occurs due to incorrect login credentials. At the time of login, users enter the wrong username and password hence they face Quickbooks Online login issue with chrome. But it’s not the only reason behind the QBO login issue, there might be several mistakes that the user has to face during login. So in order to fix this error, we need to follow the below steps.

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Which Types Of Issues User Face During Quickbooks Online Login with Chrome

Whenever the user enters any wrong password to login QBO in chrome. They are unable to login. This is because the chrome browser is unable to communicate with QuickBooks database server when we are entering any login detail for Quickbooks Online on the chrome webpage.

Then the browser sends a request on Quickbooks Online server to match the log in detail. If login details match to the Quickbooks database then Quickbooks server allows Chrome to access Quickbooks online. But if login detail doesn’t match then Quickbooks server will not allow chrome browser to use QB online.

Besides, there are several reasons behind the QBO Intuit login issue. Let’s see below.

  • Users use antivirus in system, and this third party antivirus block chrome to communicate with Quickbooks server.
  • Slow internet speed connection
  • Someone also log-in with the same account detail credential.
  • The firewall has blocked some feature of chrome browser
  • You have not logout your previous session of Quickbooks online with chrome

How We Know We have Intuit QBO login issue with chrome

  • Chrome continues showing loading icon during Quickbooks online login but doesn’t load anything.
  • Sometimes Chrome shows the white window, doesn’t show any webpage.
  • Chrome redirect to 404 errors.
  • Errors image given below

Steps to Fix Intuit QBO login Error or problem with chrome

Chrome is the most secure and customizable browser for Quickbooks Online web application. Because chrome lets you enable you to share your data online according to you. Also, you can customize the privacy setting of chrome. Such as you can easily delete browser history and unplug any unsecured plugin. So when you face login issue with chrome, then follow the below steps to resolve your query.

Step 1: Login Into Chrome with New Google User ID

As you know Chrome browser needs Gmail login id to utilize chrome facility. So if you already login to Chrome browser, then first log-out. And then log in with different id in chrome. Because some times Quickbooks Online takes Gmail user id directly for login into QB. So let’s see how to create & log in with new id in chrome.

  • Go to start button and click on Chrome browser
  • Then click on the profile icon on the right top corner
  • Then click on Add button from the profile drop-down menu
  • Now type name and select a photo of the profile.
  • Then click on Add button
  • A new window will be open for synchronizing with your new chrome account
  • That’s it you have login with the new user id.

Step 2: Delete Browser Cache and Chrome History

Sometimes cleaning cache and clear history lets you easily log in to Quickbooks. So if you have not deleted these files then follow the below steps…

Steps to clean the cache and history of the browser:

  • First, open the chrome web browser
  • Then click on 3 dot icon on the right side top corner
  • Then click on advance tab and scroll down
  • You will see clear browsing data, click on it
  • Then select the advance tab to delete the history
  • Check all the checkboxes and click Ok to delete cookies from PC.

Step 3: Delete Your Temporary Internet Files for IE

Temporary internet files are the cause of Quickbooks online login issue with chrome. Because this type of file is already stored in internet explorer cache. And when you try to login to Quickbooks online then it will automatically take user id and password that saved in a temporary folder. So the user has to face Quickbooks error, so lest see below steps to delete temp internet files.

  • First, go to start button and click on internet explorer
  • Then you will need to click on the Tool menu
  • After that click on internet option from the tool menu
  • Then click on Delete files Button
  • Now Delete all offline data Checkbox and Click Ok button
  • Then save changes by click on the apply button

Step 4: Make sure the SSL setting is correct

  • Press window+R to open the run window
  • Then type Inceptl.Cpl inside run’s textbox
  • Click on Advanced Tab and click on Security option
  • Then check the checkbox of SSL 2.0 and SSL 3.0, then click on OK button
  • Now try to sign in to Quickbooks online

Step 5: Advance Privacy settings modify

If you still have Quickbooks online login issue with chrome then you must modify some advanced settings of the internet.

  • Make sure privacy settings are set as medium or lower. Because if it is set as high then it will block all websites.
  • Then you have to manually allow Quickbooks online website
  • Now enable cookies from your browser settings
  • In-last closes your browser and restarts the computer. then try to login again

We sure you will resolve your QB online login issue. And if you are facing any kind of issue, then follow the next steps.

Step 6: Use Another Browser To Resolve QB online login issue

If above all solution will not work for you, then you have to change your browser. You can use Mozilla Firefox and Opera to remove Quickbooks online login issue with chrome.


Quickbooks Online is easy to use and versatile. Because without installing into your PC, you can use it anywhere and from any device. So according to us, it’s the best accounting web application for small businesses. And if we face any kind of runtime error, then you can easily get Quickbooks support service from us. Thanks for visiting.

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