How to Fix QuickBooks Error 3371 status code 11118,1

Last Updated on by Editorial Staff

While installing QuickBooks Desktop in a new computer sometime you see an error message with QuickBooks error 3371 and status code 11118, 1.


Generally, QuickBooks error 3371 is 3 types and they are QuickBooks error 3371, status code-11118, QuickBooks Error 3371, status code-1, and QuickBooks error code 3371. And all these types of error codes can be resolved in the same way. So stay with us and continue reading to collect more information regarding this error code.

The error code displays the message “[Error 3371, Status code -11118] QuickBooks could not load the license data. This may be caused by missing or damaged files. For troubleshooting steps, note the error and type the following in web browser window:”

Causes and solutions for QuickBooks error 3371:

For your easy and clear understanding, we provided the information to troubleshoot the QuickBooks error 3371, and the reasons for this error code. So let’s start reading:

Why do QuickBooks error code 3371 occurs

You will get this error code due to damaged component or outdated operating system. Below we have mentioned other possible reason behind this error.

  • Some important files are missing or are damaged such as QBregistration.dat  and MSXML component. These files are important to allowing QuickBooks to open and QB desktop retrieves the info.
  • Antivirus software that affects QB desktop files.
  • Running outdated windows then QB desktop installation failed or become damaged.
  • The .qbo file importing by you without save then you can’t open this file.
  • License information becomes corrupt, damaged, or perhaps, goes missing.

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How to fix QuickBooks Error 3371?

If you also have this question and want to fix then try this possible solution and follow step by step methods.

Solution 1. By installing latest or updated Window

First, check you are using the latest or updated window or not, if not then follow the below-mentioned steps, by following these steps you can easily install.

  • To get latest updates click on window option
  • Then choose a program and click on update
  • After completing the installation, install your QuickBooks program

If you done fixing through these steps then, don’t try another step, but still don’t succeed then follow other methods.

Solution 2. Fix QB error 337 through QuickBooks Tool Hub

  • First, close your QuickBooks software.
  • Then, Download QuickBooks Tool Hub to fix it.
  • After then, save this hub file on window desktop with .exe extension.
  • Now, open the QB tool hup file and follow the on-screen instructions.
  • After installing with agree to terms and conditions, click twice to open the QB tool hub.
  • Click on the QuickBooks Tool hub option.
  • Select Installation Issues
  • Then you need to choose 301 error fixes
  • Then Click on OK
  • After that Restart QB desktop and open files

If you done fixing through these steps then, don’t try another step, but still don’t succeed then follow other methods.

Solution 3. Through QuickBooks install diagnostic tool

If you done fixing through these steps then, don’t try another step, but still don’t succeed then follow other methods.

Solution 4. By Manually deleting your Entitlement file

  • By pressing Win + R on your keyboard, open the Run box.
  • Type (or copy and paste) C: ProgramDataIntuitEntitlement Clientv8 and press the OK button. This will automatically open the directory window.
  • Locate and delete the EntitlementDataStore.ECML file, then close the window.
  • Now, open QuickBooks and register the product again.

Solution 5: Clean install QuickBooks Desktop

If you still facing the 3371 error in QuickBooks, then follow this ‘Clean install QuickBooks Desktop’ procedure. 

We will clean install QuickBooks Desktop in two different methods steps, the first method is to uninstall the QuickBooks Desktop, and the second method in; uninstall QuickBooks & rename the installation folders.

1st Step: Uninstall the QuickBooks Desktop
  • First of all, we have to remove QuickBooks, so first, go to the ‘Start’ menu of your windows, and search for the ‘Control Panel’ and launch it.
  • Then select the ‘Uninstall a Program’ option from the ‘Programs and Features’ section. 
  • Select that QuickBooks Desktop version where you have a problem from the installed programs list.
  • After that, click on the ‘Uninstall/Change’ option and then on the ‘Remove’ option.
  • In the next step, click on the ‘Next’ option.
  • Then check that QuickBooks Desktop is uninstalled or not, if not, then log out from your system, and log in as an admin to your system.
  • At last, reinstall the QuickBooks Desktop.     
2nd Step: Rename the installation folders after the uninstall of QuickBooks 
  • In the first step, uninstall the QuickBooks, and go to the ‘Start’ button of your system windows.
  • Open ‘File Explorer’ by searching it in the search bar.
  • Then open that folder which contains the QuickBooks Company Files.
  • Select the ‘Rename’ option after right-clicking on that folder. 
  • At the end of the folder name add, .old.
  • Then reinstall the QuickBooks desktop.

Sometimes users face an error message when they try to rename the folder. To get rid of this situation follow the below steps:

  • On the Windows Task Bar right-click on it.
  • After that, you can see the option of ‘Task Manager’, just click on it.
  • Now sort the list by choosing the ‘Name’ column header, and select the following processes.
  • After that end process for the following:
    • QBDBMgrN.exe
    • QBDBMgr.exe
    • QBCFMonitorService.exe
    • Qbw32.exe
  • After ending process a warning error message may appear on your screen like that; ‘WARNING: Terminating a process can cause undesired results….’ , click ‘Yes’ if the error message is occurring on your screen.  


Hopefully, now you are able to fix the QuickBooks Error 3371 easily. At the last, we just want to suggest you that, be careful or keep away from the reasons or the causes for which the error code is occurring, so that you can use the QuickBooks accounting software without facing any problem. And if you still facing the same problem then you can get help through QuickBooks experts to fix the problem.

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